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Bancoldex, makes available to its clients, users and tenants the information of the Financial Consumer Ombudsman below:

 

Senior Financial Consumer Advocate: Dr. José Federico Ustáriz González
Address: Cra. 11A No. 96-51 Oficina 203 Edificio Oficity
Telephone: 6108161
Mobile phone: 3168213391
E-mail: defensorbancoldex@ustarizabogados.com
 
Business hours: Lunes a Viernes 8:30 a.m. a 1:00 p.m. y de 2:00 p.m. a 5:00 p.m.

Regulation of the Financial Consumer Ombudsman

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